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Animal Control

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1. How do I contact animal control?
2. I found an animal in my neighborhood, what should I do?
3. Where is the animal control shelter?
4. What can I do about a barking dog nuisance?
5. Does Benbrook have a leash law?
6. I can't keep my dog/cat any longer. What can I do?
7. Are animals adopted from the shelter?
8. Does the city require pet registration?
9. I have a problem animal coming in my yard, what can I do?

Boards and Commissions

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1. How can I serve on a board or commission?
2. Must I live in the City to serve on a board or commission?
3. How long do board and commission members serve?

Building Permits

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1. When is a building permit required?
2. What must I have before I can get a building permit?
3. What do I need to complete a building permit application?
4. How long is the permit review process for residential projects?
5. How long is the permit review process for commercial projects?
6. Is a building permit all that is required?
7. Can a building permit be issued without subcontractors being listed on the permit application?
8. Why must my property be platted?
9. How do I know if the property is platted?
10. Will a building permit be issued on an unplatted piece of property?
11. Can an application be made for a building permit while the site is being platted or zoning is pending?
12. What is the cost of a permit?
13. What forms of payment are accepted for permits?
14. Once I obtain a permit, what happens next?
15. Is a permit required to occupy or use a building?
16. What is a Certificate of Occupancy?
17. Why is a Certificate of Occupancy needed?
18. What should be done with a Certificate of Occupancy once it is received?
19. Can a Certificate of Occupancy be revoked?
20. How can I get a copy of the Building Code?
21. Can I do construction work myself?
22. Can a portion of a building or structure be occupied prior to the completion of the entire building or structure?
23. How may I apply for a zoning change or a special use permit for a parcel of land?
24. May I apply for a variance for construction-related items?
25. What licenses or certificates are required to operate a restaurant?
26. Is a “foundation-only” permit available?
27. How are addresses assigned?
28. How do I contact the Permit and Inspection Department?
29. Where can I obtain information on existing water and sewer lines?
30. What are the fees for new water service, meter and/or impact fees?
31. How do I schedule an inspection?
32. What are the setback requirements for detached accessory (storage or shop) buildings?

Cemetery

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1. Where can I buy a cemetery space?
2. Are there plans to expand the cemetery?
3. Are multiple interments allowed in the same grave space?

City Council

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1. Who is my councilmember?
2. How do I contact a member of the City Council?
3. When and where are council meetings held?
4. Are meetings open to the public?
5. What is a Public Hearing?

City Secretary

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1. When are City Council meetings?

Code Compliance

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1. When is grass and weed growth a municipal code violation?
2. How is a junk vehicle defined?
3. Do I need a permit to hold a garage sale? Can I place signs?
4. Do I need a permit for fences?

Crime Prevention

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1. What is a neighborhood watch program?
2. How do I start a neighborhood watch group?
3. What is the purpose of Operation Child ID?
4. Is the information collected in Child ID kept on file at the police department?
5. Where do I find the serial number on my bicycle?
6. How do I register my bicycle?
7. What do the police do with recovered but unclaimed bicycles?
8. What does Texas law require regarding gun safety and children?
9. What should you teach your child about gun safety?
10. What is Operation Identification and how does it work?
11. What is Project L.E.A.P?
12. How do I go about getting a 911-only cell phone from the police department?
13. What is the purpose of a residential security survey?
14. How do I get a home security inspection scheduled?
15. How do I find if there are any registered sex offenders living near me?
16. What is The Way Home Program?
17. How do I enroll a family member in the Way Home program?

Dispatch, Records, and Services

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1. How do I get a copy of a report?
2. What if I’ve found a discrepancy on my police report?
3. How late are you open?
4. How can I check to see if I have a warrant?
5. Do you require an alarm permit in your city?
6. Do I still need an alarm permit even if it’s not monitored?
7. How do I get a copy of my criminal record?
8. How do I get a copy of my driving record?
9. How do I contact the Department of Public Safety regarding my drivers license?
10. What are your times for jail visitation?
11. Can I get the number to your vehicle impound?
12. Do you provide fingerprints for the public?

Elections

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1. When is the general election?
2. How do I know if I am a qualified voter of the City of Benbrook?
3. What are the qualifications to run for City Council?
4. How do I run for a place on the ballot?
5. How do I register to vote?
6. I have moved. How do I change my voter registration?

EMS

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1. I'm experiencing physical symptoms. Should I call 911?
2. Does the Benbrook Fire Department provide non-emergency transport services?
3. Who do I contact if I have a compliment or concern about the service I received?
4. Do you offer an ambulance subscription/membership program?
5. How do I obtain an ambulance report?
6. To which hospitals does Benbrook Fire Department transport patients?

Fire Inspections

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1. How do I request a fire inspection, or a permit, for a home or business?
2. Where is the fire inspection department located?
3. How often are businesses inspected?
4. Can residents living in homes or apartments request a fire inspection?
5. Is there a fee for a fire inspection?
6. When are operational permits required?
7. What Fire Code does the City of Benbrook utilize?
8. Which businesses are required to have a Knox Box?
9. How do I obtain a Knox Box for my business?

Floodplain Regs FAQs

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1. What is a floodplain?
2. How do I know if my property is in the floodplain?
3. Why is it necessary to know whether I am in the floodplain?
4. If I live in the floodplain, am I required to buy flood insurance?
5. I’ve heard that flood insurance is expensive. Can the City help reduce the cost?
6. Which floodplain regulations affect my property?
7. What do I need to obtain a building permit in the floodplain?
8. What is required to build a new home in the floodplain?
9. What are the penalties for violating floodplain regulations?
10. Where can I get more information about floodplains?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Municipal Court

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1. How long do I have to take care of my citation?
2. Can I pay my citation (ticket) online?
3. Can someone else take care of my citation for me?
4. Is a juvenile/minor required to appear before the Judge on a citation?
5. I have a court date. Where is the court room located?
6. Do I have to have an attorney represent me at trial?

Parks

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1. Can I bring a grill to the park?
2. Can I bring a bounce house to the park?
3. Can I reserve anything in Rolling Hills park?
4. Does Benbrook parks offer camp sites?
5. Can the volleyball court at Dutch Branch Park or Rolling Hills be reserved?
6. Can I reserve the tennis court in Dutch Branch Park?
7. Can I reserve the gazebo inside Castle Park?

Planning Application FAQs

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1. How do I apply for a Variance or Appeal?
2. How do I apply for a Conditional Use Permit?
3. How do I apply for a Meritorious Exception?
4. How do I apply for a vacation of an easement, right-of-way or alley?
5. How do I apply for a Special Exception?
6. How much does it cost to submit an application?

Police

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1. How do I pay a citation?
2. How do I file a complaint against an officer?
3. How do I commend an Officer?
4. Does the Benbrook Police Department have a Ride Along Program?
5. Does Benbrook have a Teen Curfew? What are the hours?

Subdivision FAQs

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1. What is a plat?
2. Who must file a plat?
3. Why must I have a plat?
4. How do I prepare a plat?
5. What is required for a Sketch Plat?
6. What is a Preliminary Plat?
7. Who approves a Preliminary Plat?
8. Is a Preliminary Plat necessary for a small subdivision?
9. What is a Final Plat?
10. What is a Minor Plat?
11. What is a Replat?
12. How much does it cost to plat or subdivide property?
13. Where can I get more information about subdivision requirements?
14. I received a plat with my title search, isn’t that all I need?
15. What does it cost to plat property?

Trash, Recycling, and Waste Programs

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1. How do I participate in the 'Yellow Bag' program?
2. Can I place bulk items and brush curbside for pick-up?
3. Where can I recycle items if I dont have curbside recycling?
4. Will Allied Waste/Republic Services pick up refrigerators/freezers?
5. The Affects of Storm Water Runoff

Utilities

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1. Is Charter the only cable company in Benbrook?

Variance-Appeals FAQs

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1. What is a Variance?
2. What is an Administrative Appeal?
3. How do I apply for a Variance or Appeal?
4. What does not qualify as a hardship?
5. Who can grant a Variance or Administrative Appeal?
6. What is the procedure for granting a Variance or Administrative Appeal?
7. Should I contact the Board prior to the meeting to explain my case?
8. If my request is denied, can I re-apply or get my money back?
9. What does it cost to apply for a Variance or an Appeal?

Zoning FAQs

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1. What is zoning?
2. How can someone tell me what I can and cannot do with my land?
3. What is allowed within specific zoning districts?
4. How are zoning district boundaries changed?
5. What is “PD” or Planned Development zoning?
6. How do I know which zoning district I live in?
7. How much does it cost for a zoning application?

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