FAQs • Benbrook, TX • CivicEngage

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Can I get the number to your vehicle impound?: The Benbrook Police Departments uses 5 independent wrecker services. Please contact the dispatch office at 817-249-1610 for information on which company towed your vehicle and if any additional paperwork will be required to get the vehicle.

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Dispatch, Records, and Services

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1. How do I get a copy of a report?: Incident reports require a written request for a copy of the record.
The Benbrook Police Department accepts requests by mail, fax, email, online and in person.
Public Information Request

2. What if I’ve found a discrepancy on my police report?: Call 817-249-1610 to request contact with the reporting officer.

3. How late are you open?: The Benbrook Police Department is open 24 hours a day.

4. How can I check to see if I have a warrant?: The Court Clerk is available at 817-249-3000 for Municipal warrants and/or citation information.
The Benbrook Police dispatcher is available at 817-249-1610 to check for criminal warrants.

5. Do you require an alarm permit in your city?: Residential and business security systems must be permitted with the Benbrook Police Department.

6. Do I still need an alarm permit even if it’s not monitored?: Security systems need to be permitted if it is audible when activated and alerts the public, police or fire.

7. How do I get a copy of my criminal record?: Any person wanting to review their personal criminal history record information should visit: www.L1enrollment.com or call 1-888-467-2080. The Benbrook Police Department will provide a “local” record checks only.

8. How do I get a copy of my driving record?: Driving records must be obtained from the Department of Public Safety:
DPS Driving Records

9. How do I contact the Department of Public Safety regarding my drivers license?: DPS Driver License Customer Service and FAQ listing:
Phone: 512.424.2600 (English)
Phone: 512.424.7181 (Spanish)
DPS Customer Service

10. What are your times for jail visitation?: Visitation hours are daily from 10 AM – 11 AM and 3 PM – 4 PM.
You must present picture ID to visit.

11. Can I get the number to your vehicle impound?: The Benbrook Police Departments uses 5 independent wrecker services. Please contact the dispatch office at 817-249-1610 for information on which company towed your vehicle and if any additional paperwork will be required to get the vehicle.

12. Do you provide fingerprints for the public?: The Benbrook Police Department provides fingerprinting services to Benbrook Residents only on Tuesday s from 12 PM – 2 PM at a charge of $10 per person. You must provide your own cards.